Welcome to BEARKNEE™! These Terms of Service ("Terms") govern your use of the bearknee.com website and your purchase of products from BEARKNEE LLC ("Company," "we," "us," or "our").

Please read these Terms carefully before using our website or making a purchase. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our website, creating an account, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and our Refund Policy.

If you do not agree to these Terms, you must not use our website or purchase our products.

2. Eligibility

To use our website and purchase products, you must:

• Be at least 18 years old or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete information when placing an order
• Not use our website for any unlawful purpose

3. Products & Orders

Product Descriptions: We strive to provide accurate product descriptions, images, and information. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, or error-free.

Product Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply and to discontinue any product at any time without notice.

Order Acceptance: Your order is an offer to purchase. We reserve the right to accept or decline your order for any reason, including but not limited to: product unavailability, pricing errors, suspected fraud, or inability to verify your information.

4. Pricing & Payment

Pricing: All prices are displayed in US Dollars (USD) and are subject to change without notice. Prices do not include applicable taxes, which will be calculated at checkout.

Payment Methods: We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, and other payment methods as displayed at checkout.

Payment Processing: Payment is processed at the time of order placement. Your payment information is securely handled by our third-party payment processors. We do not store your full credit card information.

5. Shipping & Delivery

Please refer to our Shipping Policy for detailed information about shipping rates, delivery times, and carriers.

Risk of Loss: All items purchased from our website are shipped pursuant to a shipment contract. Risk of loss and title for such items pass to you upon delivery to the carrier.

6. Returns & Refunds

We offer a 30-day money-back guarantee on all purchases. Please refer to our Refund Policy for complete details on eligibility, process, and timeline.

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of BEARKNEE LLC and is protected by United States and international copyright, trademark, and other intellectual property laws.

BEARKNEE™ is a trademark of BEARKNEE LLC. You may not use our trademarks without our prior written permission.

8. Disclaimer

PRODUCT DISCLAIMER: BEARKNEE™ Relief Balm is a topical product intended for external use only. Our products are not intended to diagnose, treat, cure, or prevent any disease. The statements made about our products have not been evaluated by the Food and Drug Administration (FDA).

WEBSITE DISCLAIMER: Our website and all content are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BEARKNEE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR WEBSITE OR PRODUCTS.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law principles.

Any dispute arising out of these Terms shall be resolved through binding arbitration in Bernalillo County, New Mexico.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will update the "Last updated" date at the top of this page. Your continued use of our website after changes constitutes acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

BEARKNEE LLC
2501 Rio Grande Blvd NW, Suite 103
Albuquerque, NM 87104
United States

Email: contact@bearknee.com
Response Time: Within 24-48 hours (business days)